My package shows delivered but I haven't received it.Updated a year ago

If no one is home at the time of delivery, your package will be left in a safe location at your shipping address. Be sure to check around the front of your home, especially behind bins/pot plants/fences and under doormats. We also recommend checking with your building management or neighbors who may have collected it for you.

If you are still unable to locate your package after 5 days, reach out to our Customer Experience team here.